Every day, the salespersons have to record each sales transaction manually on a physical booklet, some of them even work overtime for organizing all the sales records or counting leftover inventory.
Mobile POS System Benefits
- Professional and durable devices, Lower risk of being Stolen
- Batch and remote desktop support
- Allows to make sales at anytime, anywhere
- Few clicks to upload sales & replenishment records
For the hardware selection, handheld terminals (with Window OS) and mobile printers have been chosen. Salespersons can use handheld device to record each sales transaction and thus using mobile printer to print customer receipt.
The handheld terminal is able to perform stock-take and make replenishment request, it eliminates the cost to purchase another set of stocktake device. Unlike commercial products (smartphones), the chosen professional devices are much durable and of lower risk of being stolen.
For the tailor-made system, it enables WiFi/ 3G communication for data uploading to client’s back-end server. The sales system is also equipped with VIP registration and loyalty point redemption, VIP points can be checked instantly without other equipment. Moreover, long distance technical support is enabled via MDM which can be used for batch and remote desktop support, thus technician staff can diagnosis problem without going to each location.
Result / Feedback
The total time spend of the whole progress has dropped into a half than before due to the significant reduction of manual data input and consolidation. A few clicks to upload sales & replenishment records make the process easier and faster with less human error. Now, the salesperson can be more focused on customers’ experience instead of spending time on data recording.