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Mobile Solutions

Our Mobile Computing Solutions enable corporations to communicate with field workers in a barrier-free environment

Benefits of Mobile Solutions

Remote Control & Help Desk
Location Services / Geofending
Secure Content Library
Remote Control & Help Desk
Take your help desk with you anytime, anywhere

Lower support costs and increase device availability by remotely diagnosing and troubleshooting device issues anytime, anywhere. Our exclusive BlitFire 10X technology offers the world’s fastest remote control for today’s HD devices

Location Services / Geofending
Experience a birds-eye view of your mobile deployment

Lost or stolen device? MobiControl can locate, track and gather information on the movement of your mobile devices wherever they may be. Establish a virtual fence to keep devices in a specific area or to trigger a warning or action if they enter or exit the fence

Secure Content Library
Your corporate content, securely available on any mobile device

Secure Content Library integrates seamlessly with your existing content management infrastructure to provide secure access to documents, videos, presentations, spreadsheets – anytime, anywhere, and over any network.

Mobile Device Management

We partnered with SOTI’s MobiControl, the world’s most trusted Mobile Device Management (MDM) and Bring Your Own Device (BYOD) Management solution

With 12,000+ enterprise deployments and millions of devices managed globally, MobiControl enables organizations to centrally manage, support, secure and track corporate-liable and employee-liable mobile devices, regardless of device type, mobile platform and location. Read about EMMI Soti solution.

Client Case
Lane Crawford
Mobile Solution - MDM
Mobile Device Management for Remote site
Cheong Hing Store
All-in-one Sales & Inventory System
A cosmetic and kitchenware wholesaler in Hong Kong was looking for a mobile sales & inventory management system to its consignment sales.

Every day, the salespersons have to record each sale transaction manually on a physical booklet, some of them even work overtime for organizing sales records/ counting inventory. Regarding of any poor handwritten words or unclear records, they also need to report verbally to clerk in the head office. The data was not easy to keep track and monitor as the clients own 100+ consignment stores in various locations, covering over Hong Kong Island, Kowloon and New Territories. It makes data consolidation became a time-consuming job which requests a lots of manual work and audit process.

Workflow

The solution composes of hardware and software parts.

For the hardware selection, handheld terminals with Window OS and mobile printers have been chosen. Salespersons can use handheld device to record the sales transaction and mobile printer to print receipt instantly to customers while stock-take and replenishment request can be done as well. Unlike consumable products (mobile phones), these professional devices are more durable and of lower risk of being stolen. The system itself can perform stocktake, no need to purchase another set of stocktake scanners.

For the tailor-made system, it enables WiFi/ 3G communication for data uploading to client’s back-end server. The sales system is also equipped with VIP registration and loyalty point redemption, VIP points can be checked instantly without other equipment. Moreover, long distance technical support is enabled via MDM which can be used for batch and remote desktop support, thus technician staff can diagnosis problem without going to each location.

Result

The total time spend of the whole progress has dropped into a half than before due to the significant reduction of manual data input and consolidation. A few clicks to upload sales & replenishment records make the process easier and faster with less human error. Now, the salesperson can be more focused on customers’ experience instead of spending time on data recording.

Mobile Patrol & Incident Reporting

We develop business solutions of mobile apps integrate with web applications (Web Portal)

  • Attendance taking for remote site workers
  • Defects reporting during inspections
  • Incidents reporting during patrol
  • Routine check and defects reporting during inspections/maintenance for field workers

Inspect Handy

  • Take inspection photos
  • Add annotations and photo details
  • Edit inspection
  • Generate reports and charts
Client Case
Agriculture, Fisheries and Conservation Department
Mobile Solution – Mobile Patrol

Park rangers need to perform patrol in various designated locations of daily routes in the country park for law enforcement, park management and resource protection.

Workflow

Patrol performed by Android mobile device with tailor-made application for reporting and follow-up actions, which reduces the workload of data input from a pile of lists and detailed reports can be easily generated.

Mobile Patrol Features
  • Guide routes to fill in forms / photos-taking for each check point
  • Review conditions and terms for law enforcement
  • Capturing photos assigned to incident/GPS location
  • Recording/ handwriting
  • Incidents report during patrol
  • Add annotations on the fly and USB upload to web system
Enhancement (1) – Restrict Usage

To restrict the use of mobile device, kiosk mode is adopted that park ranger cannot quit main menu and use Wifi/ Bluetooth to prevent patrol information leakage. Incorrect information will not upload to headquarter system without supervisor approval.

Amusemnt Park & Resort
Mobile Solution – Mobile Patrol

 The need of access control in its various office sections was revealed. It is hard to identify the validity of permits for both company staff and vendors.

Workflow

Security guards can use handheld terminal with RFID Patrol System to verify the validity of permits while users entering different locations. Each user has individual NFC card (i.e. staff card), the handheld terminal which built-in NFC reader can read the tag and verify the access right. The access records will upload to security system from battery mode.

Result

A mobile solution provides a greater flexibility in access control and successfully implements to 10 sections. Permit verification can be done easily even the security guard changes the patrol routes in different locations.

Mobile Point-of-Sales

Our Mobile POS Systems

  • More than accepting payments and processing sales
  • Integrated with different functions and features
  • More opportunities to increase sales
  • Complete your sales anywhere
Client Case
Union Hospital
Mobile Solution – Mobile POS
A corporate canteen is open to both staff and visitors. It reflects that the canteen is always crowded during peak hours, so their staff needed to queue up for long time for food ordering.

Workflow

Self Ordering Kiosk with barcode scanner is deployed in the canteen. Staff can scan their staff card to access food ordering rights, then choose the meal and settle the payment via Octopus card. The food order will be sent to kitchen after that. The kiosk can facilitate queue busting and boost service efficiency.

Sai Wan On Kei (Macau)

Mobile Solution – Mobile POS

Existing manual ordering and payment settlement were clumsy in a traditional restaurant. It leaded the management could not know the daily sales in a short time, while manual ordering results in long training time for new staff.

Workflow

Order Entry and Mobile Ordering System are provided to shorten the ordering time from table to kitchen. It enables few clicks to take order and shorten the training time for new staff as they can order for customers in a simple way. The system supports real-time sales report that the manager can review the sales instantly.

Cheong Hing Store
Mobile Solution – Mobile POS
A cosmetic and kitchenware wholesaler in Hong Kong was looking for a mobile sales & inventory management system to its consignment sales.

Every day, the salespersons have to record each sale transaction manually on a physical booklet, some of them even work overtime for organizing sales records/ counting inventory. Regarding of any poor handwritten words or unclear records, they also need to report verbally to clerk in the head office. The data was not easy to keep track and monitor as the clients own 100+ consignment stores in various locations, covering over Hong Kong Island, Kowloon and New Territories. It makes data consolidation became a time-consuming job which requests a lots of manual work and audit process.

Workflow

The solution composes of hardware and software parts.

For the hardware selection, handheld terminals with Window OS and mobile printers have been chosen. Salespersons can use handheld device to record the sales transaction and mobile printer to print receipt instantly to customers while stock-take and replenishment request can be done as well. Unlike consumable products (mobile phones), these professional devices are more durable and of lower risk of being stolen. The system itself can perform stocktake, no need to purchase another set of stocktake scanners.

For the tailor-made system, it enables WiFi/ 3G communication for data uploading to client’s back-end server. The sales system is also equipped with VIP registration and loyalty point redemption, VIP points can be checked instantly without other equipment. Moreover, long distance technical support is enabled via MDM which can be used for batch and remote desktop support, thus technician staff can diagnosis problem without going to each location.

Result

The total time spend of the whole progress has dropped into a half than before due to the significant reduction of manual data input and consolidation. A few clicks to upload sales & replenishment records make the process easier and faster with less human error. Now, the salesperson can be more focused on customers’ experience instead of spending time on data recording.

Contacts

Unit 509, 5/F, Tower II, Cheung Sha Wan Plaza, 833 Cheung Sha Wan Road, Kowloon, Hong Kong (Lai Chi Kwok MTR Station EXIT A)
+852 2784 2886
+852 2319 2967
sales@melson.tech
Email

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