Project Management Software
EMMI Soti is a cloud-based project management software enables you to manage field service workers to use mobile devices to perform their jobs, communicating with the back office, executing work orders, finding an address and accessing schematic.
How to Use Project Management Software in Field Services?
1. Start the Day off Informed
2. Plan the Most Effective Route
3. Track Call Progress
4. Expand your Technicians Knowledgebase
5. Give Workers the Tools they Need
Why EMMI Soti Project Management Software for Field Services?
Support Anywhere, Anytime
Your Field Service workers are great at their job, but not so great troubleshooting their mobile device when it is not working. SOTI’s remote support features lets your IT staff communicate with remote users, view what is going on and help them fix the problem. Remote support becomes available anywhere and anytime. Keep your Field Service in the field where they are productive.
Manage your Telecom Costs
SOTI accommodates your company’s business mobility rules; toggle on/off phone features, restrict application downloads, and whitelist/blacklist websites. SOTI tracks telecom usage, gives warnings about approaching thresholds and shuts down features if those thresholds have been exceeded. Reducing or placing limits on telecom expenses makes good business sense.
Improve Workflow and Productivity
Mobility boosts productivity by simplifying the workflow of your day-to-day operations. The reason you are deploying mobile devices to your field technicians is to make their job easier; process work-orders real-time, log their hours, and create bills or invoices. SOTI boosts the effectiveness of mobility by managing and securing your mobile devices. Any kind of update or upgrade, whether it’s a price list, application version or operating system refresh is taken care of automatically by SOTI.
Rapid and Scalable Deployment
It is important to get new and replacement devices into the hands of your Field Service workers quickly so that they can do their job. MobiControl Stage gets one, or hundreds of devices properly configured and ready to go in minutes, all with simple barcode scan. Reducing IT’s burden with a complete “out-of-the-box” solution for provisioning and deployment provides tremendous value for your business.