Sales Enquiry +852 2784 2886
General +852 2784 2820
Fax +852 2319 2967
sales@melson.tech
helpdesk@melson.tech
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IT Support Maintenance

We pledge to provide trainings, enquiry hotlines and one-to-one replacement services for repair.

Hardware and Software 365 Service+

With more than 100 IT support staff, we commit to provide reliable 365-day service, fast response to resume normal operation for enterprise in Hong Kong. Services cover
  • Cloud migration / Office re-location Hardware/ Software and System Integration Services
  • Network infrastructure/ design and implementation/ Cabling / maintenance
  • Email setup and management
  • Remote help desk & onsite IT service
  • Secondment services
  • Website design and hosting

Add-on IT services

  • Emergency Hardware Loan Service
  • Preventive Maintenance
  • On-site Engineer Support
  • Technical and Support Hotline
Contact Us Now
IT Support Outsourcing
365 Service+ Package
Preventive Maintenance
Onsite Hardware Maintenance
Fast Response Maintenance
Repair Scanner
Repair Printer
Repair Handheld Terminal
Repair POS

Our Service include:

Back-end IT Implementation & Support
Service Scope
Repair of IT Equipments
Tailor-made Maintenance scheme
Back-end IT Implementation & Support
  • IT maintenance,  deployment and training
  • Customized back-end IT solutions
  • Specialized in providing optimal  solutions: ERP, CRM, HRMS, PMS, etc.
Service Scope
  • 7 days service (On-site/in-house)
  • Service Maintenance
  • Preventive Maintenance
  • One-to-one Service for Repair
Repair of IT Equipments
  • Office IT equipment maintenance including PC, Server, Router, and etc. powered by 365 Service Plus
Tailor-made Maintenance scheme
Tailor-made maintenance scheme (Project based)
  • Supplies technical service staff to customer site in order to fully support client’s operation.
  • Our service includes helping the application team (client) to troubleshoot when the problem have not yet occurred.
  • Provides correspondent suggestions to improve the operation.

Contacts

Unit 509, 5/F, Tower II, Cheung Sha Wan Plaza, 833 Cheung Sha Wan Road, Kowloon, Hong Kong (Lai Chi Kwok MTR Station EXIT A)
+852 2784 2886
+852 2319 2967
sales@melson.tech
Email

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